Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Cabinet met this week to determine the future of Gateshead Council's Leisure Services . We will first make sure that it is our responsibility to do the repair. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. "The garages at Leam Lane had already been condemned, and we were working towards . You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. Gateshead Council. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. Gateshead Now is a collection of the latest news from Gateshead Council. Our employees and contractors carrying out work will show you an identity card. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". Unfortunately, this job posting is expired. The site has been designed with residents and local groups to ensure it is easy to use. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Gateshead Council aims to complete the backlog by late March next year. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. This is known as the Right to Repair scheme. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. If you continue to miss appointments for repair work you may be charged. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. You should report any damage to your local housing office. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. I have to tell you, this week I have had four complaints that have been going on for two years. This is commonly known as filing a compensation claim for despair against a housing association landlord. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. 4 0 obj NE8 1HH Do you want to work with us in helping to create spaces that are great to work and/or live in? We encourage our people to think differently, do the right thing and be innovative. Time to have your say on the future of our leisure service. <>>> Work to the outside of your home may not need an appointment. stream %PDF-1.5 We hope to reschedule these eventsat a later date. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Request a FREE property inspection to find out how much your claim is worth. A public consultation on the future of Gateshead Council's Leisure Services has commenced. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. about Our Customer Scrutiny Panel needs you! London Always ask to see this card before letting anyone into your home. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. If so, please keep reading as youre just what were looking for! E6 2JA. Employer Est. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. All rights reserved. People really are our greatest asset at Gateshead Council, and we value every employee. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. Regent Street There are no emergency or urgent repairs outstanding at this point in time. Gateshead Council aims to complete the backlog by late March next year. If this is not possible, we will replace with the items we hold in stock. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. Our housing offices are currently closed to the public. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. My flat was repaired in time for my childs birth and I received rent refunds and compensation. Our business support events remain cancelled for now. The contractors are currently repairing seven properties a week. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. We hope to reschedule these events at a later date. We will tell you in advance when any work like this will happen. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Wednesday 2nd November 2022. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. You can also include claims for loss of earnings and care costs if necessary. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Repairs & Voids. Call us on 0333 050 8887 to start the process or fill in the form. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. 1 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> You have the chance to buy up to 10 additional holidays per year. Planned repairs usually need an inspection before work is done. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. If we miss an appointment and we didn't contact you, please contact us. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. 3 0 obj The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. I have got this complaint, they monitor it and see it through to the end. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. We will need to look at what has been damaged so please don't throw anything away. To register with My Housing Account, select 'my account' at the top of the Council homepage.
7900329787d7b3d7fb33c60d8d84065ea7e Arkansas Razorbacks Players,
Articles G